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日本語Notations Based On Specified Commercial Transaction Act
| Name of Business | Alinestock LLC |
| Address | 3-14-23 Hongodai, Sakae-ku, Yokohama, Kanagawa, 247-0008 JAPAN |
| Phone | +81-45-443-7704 |
| Contact Information | USA: helpdesk.us@alstoc.com France: helpdesk.fr@alsoc.com Germany: helpdesk.de@alsoc.com Sweden: helpdesk.se@alsoc.com Finland : helpdesk.fi@alsoc.com Japan : helpdesk.jp@alsoc.com |
| Representative | Hirofumi Inada Sales mgr. |
| Additional Charges Other than Sales Price | As of May 2022, full payment will include the following: Shipping: 0.5-10.0kg based on volume weight or actual weight Emergency Situation Surcharge : $ 1.20/kg – Weight conversion Aviation Fuel Surcharge: 35.75% - Distance conversion Handling Fee: $ 7.48/package Amount Calculation Examples. Starting from: $ 24.13 (For USA 0.5kg/1package) Up to: $ 30,720 (For EU 10kg/1package) In case of remote region, the fee will be added for starting at $ 19.45. |
| Returns & Exchanges | For Food: We do not accept returns. Others: We do not accept returns for goods that have been opened. For returns of unopened goods, they must be returned within 7 days after arrival with our customers' expense. |
| Deliveries | After shipping : USA : Within 4 business days. France : Within 4 business days. Germany : Within 4 business days. Sweden : Within 4 business days. Finland : Within 4 business days. Japan : Within 4 business days. * All products will be delivered by DHL. * Product delivery may be delayed due to traffic and weather conditions on the day of delivery, or due to the shipping status of DHL. * For delivery to remote region, it may take extra 1 to 5 days. * Please note that delivery may be delayed during busy seasons such as holiday seasons. |
| Payment Methods | Credit cards and online payment systems. |
| Payment Period | Credit cards due date will vary depending on your credit card company. Online payment methods: Due date may vary depends on your payment methods. |
| Sales Price | Sale prices are listed on each product. |